Why Car Craft Automotive Gets Great Reviews

When it comes to auto repair, trust and transparency is super important to all of us —and that’s exactly what customers consistently find here at Car Craft Automotive. With glowing reviews and a reputation for honest, reliable service, our team has created a shop where people feel confident leaving their vehicle in good hands.

Evan, our owner, leads by example, setting the tone for a professional and polite atmosphere that customers genuinely appreciate. From the moment you walk in, our team will treat you with respect. We’ll take the time to explain what’s going on with your vehicle in plain, easy-to-understand terms.

One of the top reasons our Kelowna customers keep coming back? Communication. At Car Craft, you’re never left in the dark. Our service team will keep you updated and always present you with your options before any work begins—never pressuring you into unnecessary repairs. It’s this honest approach that has earned us such strong word-of-mouth and a long list of loyal clients.

Beyond clear communication, it’s the genuine care and attention to detail whenever we service your car or truck, that really stands out. Whether you are dealing with a quick fix or a more complicated repair, we treat your vehicle like it’s our own. Customers consistently comment on how friendly and approachable our staff are, and how comfortable they feel asking questions or expressing concerns.

Many reviews highlight how refreshing it is to work with a shop that values clarity, transparency, and customer satisfaction. Whether it’s a routine oil change or a more complex repair, the experience is smooth, professional, and even pleasant—yes, pleasant!