Reviews

What Our Customers Are Saying About Car Craft Automotive!

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At Car Craft Automotive, our customers’ satisfaction is our top priority, and we’re proud to have earned such wonderful reviews from those we serve. Our commitment to fast, reliable service and treating every customer like family shines through in their feedback. Whether it’s expert repairs, friendly staff, or reasonable prices, our clients trust us to get the job done right. If you’ve had a great experience with us, we’d love to hear from you—please leave a comment!

Car Craft Automotive
4.6
Based on 330 reviews
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Janet O'Neill
18:16 15 Apr 25
My husband brought our Impala in on Apri. 11th, 2025 as we noticed there was something was leaking on our vehicle. Needed to find out what it was and the car needed an oil change. Daniel did an inspection and found where the leak was coming from and did the oil change. He also, did a report on anything else that might need to be done in the near future which I appreciate very much as we are on a budget. Their attention to detail and what can hold off and what needs to be fixed with higher urgency. We would definitely recommend them. We are very happy to have them looking after our vehicle.
Todd M
20:59 21 Mar 25
Evan and his team at car craft not your run of the mill car shop. They are top shelf and I look FWD to working with them again!Anyone with a driving school that needs dual controls - look no further.
Tim Jhinjar
01:09 28 Feb 25
Absolutely the best experience! Evan personally attends to all needs and manages the tasks at hand efficiently with his amazing team. Extremely positive and a problem solver towards an ace customer satisfaction. By far most reasonably priced services so far.
Shawn Fisher
03:35 30 Jan 25
They just did a passenger side engine mount for me due to excessive engine vibrations in the frame. They added on the extras, exterior bulbs and wipers at shop supply cost and still brought the total cost in under the 'no extras' estimate for the mount replacement alone. The replacement worked, the vibrations behind the passenger side dash are gone.Edit: 4 years later, I brought in my 'new' 2007 VW Jetta in for an Parking brake repair and a diagnosis, and they got it done on budget and on time and given me an estimate for my thermistor as well. Great service as before.
Caitlin Krause
00:32 14 Jan 25
Great experience at Car Craft! They got me in very quickly and were able to tell me what was wrong within a few hours. They provide a comprehensive inspection checklist and do not pressure you into making any repairs at their shop. Prices are fair if you do choose to go through them for repairs! They keep in contact with you throughout the process so you know what is going on! Highly reccomend and will be returning 🙂
Arlo Jacobsen
04:44 19 Dec 24
Cheapest place for an out of province vehicle inspection in Kelowna!! Eric also went out of his way to get me the very best rate for a couple of things I had to replace, he was very patient and helped to explain everything to me. He was able to get my car back to me on the same day even when I had to get new tires, wheels, and a serpentine belt. Overall great trustworthy service!!!
Lucy Izquierdo
00:54 13 Dec 24
**Review:**I had an issue with my left low beam not working and went to Car Craft Automotive almost at closing time. They fixed it right away and didn’t charge me anything! The staff was super friendly and helpful. This place is fantastic—highly recommended! Thanks again for the great service!

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Fair pricing and great customer service

Jane Wakefield

Super thankful for Car Craft. My alternator went and they got me in on the same day and repaired it super quick. I was very impressed! Everywhere else was telling me that they couldn’t get me in for two weeks.

Rubina Gill

Very happy with the service, flexibility and sourcing parts for Nissan Rogue. Price was reasonable.

Marc English

I took my 1963 chevy II in for an alignment, very impressed with the friendly staff and service.

Steve Sears

Evan and his team are absolutely phenomenal, they have never tried to upsell me on anything, and do a stand-up job every time! It is very hard to find a decent mechanic in this town I have found, but after going to Car Craft I can definitely say I have finally found someone honest that I can actually trust to work on my vehicle.

NW

Great staff & service. Affordable prices overall.

Liam Bake